[CIVIC 10TH] PREMIUM CARBON FIBER SHIFTER

Honda Civic 10th Generation
2016-2021

If you are unsure if this product will fit your vehicle please contact us!

Email: hello@xgenauto.com

1X - Carbon Fiber Shifter

FREE SHIPPING TO LOWER 48 USA STATES!

Please allow for additional shipping & handling time during Peak Holiday Shopping Season.

Estimated Processing & Handling:

· 2-4 Business Days (Peak Holiday Season)

Estimated Transit Time:

· 3-7 Business Days

*Some products may have extended lead times and shipping estimates*

Logistics Normally Handled By:

· USPS, UPS, FEDEX, DHL

Where Do We Ship From?

Most of our products are shipped out from our USA warehouses to ensure premium quality and fast fulfillment. Our main warehouse is located in Los Angeles, California.

We also hold inventory in New Jersey/New York, Chicago, Cincinnati, and Philadelphia. 

In the rare case that an item is out of stock or unavailable locally, we may ship directly from an international manufacturer using express air freight. Any additional shipping charges will be covered by XGENAUTO in this case.

International Shipping:

We proudly ship worldwide and have customers all around the globe.

International shipping can take up to 3-4 weeks to arrive depending on the destination.

*For some oversized items, additional shipping charges may be required for international shipments and non lower 48 USA states & territories (Hawaii, Alaska, PR, Guam etc..) If you are shipping internationally or outside of the lower 48 USA states please contact us to double check shipping costs*

Please be aware that delays are possible due to customs, carrier availability, and other factors.

How Can I Track My Order?

You should receive an email containing tracking information within (7) business days after ordering. If you have not received an email please let us know.

Most orders will ship within (5) business days and be delivered within (21) business days from order date.

Notice Regarding Lost or Missing Packages

XGENAUTO is only responsible for the shipments purchased by the buyer up until a shipping carrier has deemed it to be Delivered. 

Once a tracking number displays that an item has been delivered, XGENAUTO is no longer responsible for the item. 

All of our packages with a value greater than $250 are fully insured from release to carrier to delivery. Package insurance is included at no extra fee.

Please be aware that if you package is stolen, missing, or damaged AFTER delivery you are fully responsible for that item and XGENAUTO cannot issue any refunds or provide any compensation for losses regarding these cases. 

Please make sure that you are home when expecting a package to arrive and follow the tracking information closely. If there are any delays, issues, or questions regarding shipping please reach out the carrier responsible for delivering your item first before contacting our team. 

Questions?

Email: hello@xgenauto.com

Shipping Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with labels, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@xgenauto.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

There is a mandatory 20% Re-Stocking Fee on all return items and cancelled orders. Original shipping costs and fees will not be refunded.

Buyer pays return shipping. NO EXCEPTIONS.

You can always contact us for any return questions

Email: hello@xgenauto.com

For more detailed information about returns, refunds, cancellations, & warranty please visit the page below by clicking the link:

Refund Policy