If you are unsure if this product will fit your vehicle please contact us!

Email: hello@xgenauto.com

100% FREE SHIPPING TO LOWER 48 USA STATES!

Normally Delivered in 3-7 Days

Please allow 1-2 business days for order processing and packing at our fulfillment warehouse.

Some products may have extended lead times and shipping estimates. Please contact our team if you have any questions or concerns regarding your delivery.

Logistics Normally Handled By:

· USPS, UPS, FEDEX, DHL, ONTRAC

Where Do We Ship From?

Most of our products are shipped out from our USA warehouses to ensure premium quality and fast fulfillment. Our main warehouse is located in Los Angeles, California.

We also hold inventory in New Jersey/New York, Chicago, Cincinnati, and Philadelphia. 

In the rare case that an item is out of stock or unavailable locally, we may ship directly from an international manufacturer using express air freight. Any additional shipping charges will be covered by XGENAUTO in this case.

International Shipping:

We proudly ship worldwide and have customers all around the globe.

International shipping can take up to 2 weeks to arrive depending on the destination.

*For some oversized items, additional shipping charges may be required for international shipments and non lower 48 USA states & territories (Hawaii, Alaska, PR, Guam etc..) If you are shipping internationally or outside of the lower 48 USA states please contact us to double check shipping costs*

Please be aware that delays are possible due to customs, carrier availability, and other factors outside of our direct control. Our team works hard to ensure your package is delivered to you as soon as possible!

How Can I Track My Order?

You should receive an email containing tracking information within (1-3) business days after ordering. If you have not received an email please let us know and we will be happy to provide you with one.

Notice Regarding Lost or Missing Packages

XGENAUTO is only responsible for the shipments purchased by the buyer up until a shipping carrier has confirmed delivery via Tracking.

XGENAUTO does not cover theft or damages that occur on your property so please ensure you or someone you trust can receive the package and secure it upon delivery.

Guaranteed Shipping Protection Insurance can be purchased to protect against damage or losses that occur while a carrier is in possession of your package.

Questions?

Email: hello@xgenauto.com

Shipping Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with labels, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@xgenauto.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

There is a mandatory 20% Re-Stocking Fee on all return items and cancelled orders. Original shipping costs and fees will not be refunded.

Buyer pays return shipping. NO EXCEPTIONS.

You can always contact us for any return questions

Email: hello@xgenauto.com

For more detailed information about returns, refunds, cancellations, & warranty please visit the page below by clicking the link:

Refund Policy

All items sold on XGENAUTO.COM and advertised by XGENAUTO are generic aftermarket items that are NOT manufactured, supplied, endorsed, affiliated, or sponsored by any other entity or trademark owner.

XGENAUTO is not affiliated in any way with Honda Motor Co., Ltd, American Honda Motor Company, Inc., Toyota Motor Corporation, Toyota Motor North America, Tesla, Inc., or any other automobile manufacturer. 

All customers who use our website and services acknowledge that they understand we are not affiliated to any automotive brand or entity and any mention of a brand or entity on our website or advertisements is only used to convey compatibility under nominative fair use and is in no way way or form intended infringe on any trademark or intellectual property rights. 

Terms Of Service: https://xgenauto.com/policies/terms-of-service