Read genuine customer feedback and reviews on XGENAUTO. Discover what enthusiasts say about our products, services, and commitment to the car modification community!

  • ⭐⭐⭐⭐⭐ - Darius H.

    Great products. Got yofer bumpers. Very informative and fast service. Thanks

    - 5 Star Review

  • ⭐⭐⭐⭐⭐ - Bryce Newall

    I purchased some upgraded taillights and sequential side mirror lights for my 2022 Honda Accord Hybrid. XGenAuto was very helpful with determining what I would need and what combination would look best. I am very happy with how my car looks now!

    -5 Star Review

  • ⭐⭐⭐⭐⭐ - Alexander Calderon

    Great Customer service highly recommend,
    Great quality parts. Fast shipping very Loving company

    -5 Star Review

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Frequently Asked Questions

FAQ

What payment methods do you accept?

We accept all major credit cards, including:

Visa

MasterCard

American Express

We also accept the following payment methods for your convenience:

Apple Pay

Google Pay

Amazon Pay

Shop Pay

PayPal

Financing is available through Shop Pay Installements.

Simply choose Shop Pay at checkout to apply for financing. 

 

How do i return my items?

Request A Return

You may request a return for your item as long as it has been less than 30 days after delivery and your items are in new/unused condition with all original parts and packaging. 

Please email our team at hello@xgenauto.com along with your XGA Order Number and name of the item(s) you wish to return. 

Our team will reply within 24 - 48 hours Monday to Friday 9am - 5pm PST. 

Read Our Return Policy

How do i submit a warranty claim?

You may submit a warranty claim if your order is still under our 6 month warranty.

To submit a claim, email our team at hello@xgenauto.com with your XGA Order Number, photos and/or video showing the issue, and the description of the product issue.

Our team will reply within 24 - 48 hours Monday to Friday 9am - 5pm PST. 

Read Our Warranty Policy

I have a question regarding a product.

Please email our team at hello@xgenauto.com where our friendly team will help answer any questions you may have about your product's features, fitment, and more! 

The item i want is out of stock.

Something out of stock? No problem, we'll have it available again soon! 

GET NOTIFIED ABOUT RESTOCKS

Select the item you're interested in

Select the 'Notify Me When It's Restocked' link on the product page

Select the item(s) you're interested in to be notified as soon as it's available - simple!

When will my order be delivered?

The majority of our items get delivered in just 3-5 business days. 

Larger items such as bumpers and full body kits may be shipped via a Freight Truck carrier which normally takes around 5-7 business days to deliver. 

On rare occasions, packages may be delayed due to weather or other operational issues. Please kindly allow some additional time for delivery in these cases. 

When will my order be shipped?

Normally orders will be processed and packed the next business day after placing your order and then picked up from our facility within 24-48 hours by the shipping carrier.

The average time in between when an order is placed and starts moving within a shipping carrier's network is between 1-3 business days.

If you place an order on a Friday or over a Weekend, your order will be packed the following Monday for shipment. 

Tracking is provided immediately once the carrier has possession of the package. 

  • COMMUNITY

    Proudly founded and operated by local car enthusiasts in Los Angeles, California we are incredibly passionate about the modification and car culture community.

  • QUALITY

    We have made it our mission to source, curate, and offer premium aftermarket parts backed by our commitment to quality and outstanding customer service.

  • COMMITMENT

    XGENAUTO is run by genuine, real people as passionate about this scene as you are. We are excited and committed to making your dream build a reality!